Eclipse Leo Pony

Shipping
We are committed to bring our products to everyone in the world. Our service delivers to most countries in the world and is dedicated to meeting a variety of shipping needs.

Shipping is free for all orders over 50€ to Spain and rest of Europe. Otherwise, delivery is 4,90€-20€ depending on the country you plan to purchase.

Once your product has shipped, it usually takes 1 to 3 business days in Spain, 3 to 10 in Europe and 7 to 15 for the rest of the world. You can estimate the shipping costs in your cart and during the checkout.

Returns
If you wish to return a product, you must do it through our Returns Portal. You must return the product at your own expense, via the carrier of your choice.

Please note that, as it is not a service offered by us, we cannot assume the risk on the returned package when it refers to causes not attributable to Break&Walk, so we recommend you to keep a proof of shipment.

You can return your product up to 14 days after receiving your order. Please make sure that the products are not used or damaged.

Replacements

We do not replace items. If you want to change an article for a different size or colour, you must return the item and apply for a refund, and then place another order for the item in the desired size or colour. Once the returned item has been received, we will issue a refund through the same method of payment you used in your order.

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please Contact Us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with:
Visa, MasterCard, American Express, Paypal and more.